Qualification Standard
| Authorising body: | Ministry of Industry and Trade |
|---|---|
| Group of fields: | Transport and Communication |
| Occupation: | Postal service worker III |
| Validity of standard: | From 7/10/2020 |
| Qualification level: | 4 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Knowledge and comprehension of operational regulations and postal conditions |
3 |
Checking postal receipts |
4 |
Handling complaints of postal operator services |
4 |
Preparing consignments for delivery |
3 |
Processing applications for redirection, extension of storage deadlines, repeated deliveries |
4 |
Handling enquiries of courts, tax authorities and bailiffs |
4 |
Accounting for postal items with postal workers |
4 |
Processing filed postal items |
3 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Česká pošta, s. p.