Qualification Standard

Autorizující orgán: Ministry of Regional Development
Skupina oborů: Gastronomy, Hospitality and Tourism
Platnost standardu: From 18/2/2015
Kvalifikační úroveň: 5

Kvalifikační standard

Název odborné způsobilosti Úroveň

Preparation of background documents to conclude contracts with business partners (local and foreign)

5

Provision of information to customers about services offered and their prices

5

Preparation of local and foreign tours

5

Preparation of price quotes of services provided

4

Application of professional action and communication

5

Keeping required records (records of sold services, accepted payments, accepted documents, records of issued documents, vouchers, etc.)

4

Written foreign language communication skills when working in tourism

4

Oral foreign language communication skills when working in tourism

4

Na tvorbě standardu se podíleli

The qualification standard was prepared by the Sector Council for hospitality, gastronomy and tourism. It has been established and licensed by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work groups have contributed:

Asociace cestovních kanceláří ČR

DC SERVICE, s. r. o., Travel Agency

TYRKYS, škola kultury podnikání v cestovním ruchu, s. r. o.

Best Tour, s. r. o.

SIAM TRAVEL INTERNATIONAL, s. r. o.