Qualification Standard
| Authorising body: | Ministry of Industry and Trade |
|---|---|
| Group of fields: | Transport and Communication |
| Validity of standard: | From 7/10/2020 |
| Qualification level: | 4 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Knowledge and comprehension of operational regulations and postal conditions including OHS requirements knowledge |
4 |
Administrative and personnel management of subordinate employees in a post office |
5 |
Checking, and providing information on compliance with technical procedures of a post office |
4 |
Handling complaints and claims of postal operator services |
4 |
Ensuring operation of post office cash registers |
4 |
Cash desk activity at the post office |
5 |
Handling money |
4 |
Receiving and handing over letters and parcels to customers |
4 |
Accepting and processing postal cheques, bills and pensions |
4 |
Closing the workplace (calculating post, financial transactions) |
5 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Česká pošta, s. p.