Motor Insurance Claims Technician (code: 23-153-M)

Qualification Standard

Vocational competence	Level
Knowledge and comprehension of legal regulations in the area of settlements of vehicle damage claims	4
Orientation in the basic concepts of non-life insurance	4
Knowledge and comprehension of the vehicle construction	4
Knowledge and comprehension of the vehicle diagnostics and vehicle repair technologies	4
Evaluating data in documents required for a car insurance claim process	4
Determining the cause of damage	4
Checking a damaged vehicle	4
Capturing the systematic photographic evidence of the extent of the vehicle damage while providing a detailed description of the damage	4
Calculating repair costs according to the extent of the car damage and setting a usual price for the car	4
Checking the extent and quality of the repair performed	4

Following entities have contributed

The qualification standard was prepared by the Sector Council for other services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

Entities represented in the following work group have contributed:

ÚSTAV SOUDNÍHO INŽENÝRSTVÍ - VYSOKÉ UČENÍ TECHNICKÉ V BRNĚ

Allianz pojišťovna, a. s.

Global Expert, s. r. o.

SAČR

ISŠ automobilní Brno