Qualification Standard
| Authorising body: | Ministry of Industry and Trade |
|---|---|
| Group of fields: | Transport and Communication |
| Occupation: | Postal information service operator |
| Validity of standard: | From 21/10/2022 |
| Qualification level: | 4 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Orientation in the standards and valid technical procedures concerning postal transportation |
3 |
Orientation in the standards and valid technical procedures concerning postal operation |
4 |
Orientation in the products of the post office and contractual partners |
4 |
Consultancy in the expert matters of the post office operation and transportation |
4 |
Providing information concerning post services and services of the contractual partners, including immediate customer support when resolving issues |
4 |
Negotiating with customers |
5 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Česká pošta, s. p.