Qualification Standard
Authorising body: | Ministry of Regional Development |
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Group of fields: | Gastronomy, Hospitality and Tourism |
Validity of standard: | From 21/10/2022 |
Qualification level: | 5 |
Qualification Standard
Vocational competence | Level |
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Preparation of background documents to conclude contracts with business partners (local and foreign) |
5 |
Provision of information to customers about services offered and their prices |
5 |
Preparation of local and foreign tours |
5 |
Preparation of price quotes of services provided |
4 |
Application of professional action and communication |
5 |
Keeping required records (records of sold services, accepted payments, accepted documents, records of issued documents, vouchers, etc.) |
4 |
Written foreign language communication skills when working in tourism |
4 |
Oral foreign language communication skills when working in tourism |
4 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for hospitality, gastronomy and tourism. It has been established and licensed by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work groups have contributed:
Asociace cestovních kanceláří ČR
DC SERVICE, s. r. o., Travel Agency
TYRKYS, škola kultury podnikání v cestovním ruchu, s. r. o.
Best Tour, s. r. o.
SIAM TRAVEL INTERNATIONAL, s. r. o.