Qualification Standard

Autorizující orgán: Ministry of Regional Development
Skupina oborů: Gastronomy, Hospitality and Tourism
Povolání: Tour manager
Platnost standardu: From 1/2/2013
Kvalifikační úroveň: 4

Kvalifikační standard

Název odborné způsobilosti Úroveň

Application of the knowledge of world history and cultural heritage in the tourism industry

4

Use of knowledge of the geography of Europe and other continents in relation to the tourism industry

4

Group management

4

Securing services in the tourism industry

4

Application of professional conduct and communication

4

Application of legal and economic implications in the tourism industry

4

Securing services related to the event including providing individual aid to individual customers

4

Inspection of observing contractual conditions when providing services through contractual partners (accommodation quality, alimentation, keeping a travel itinerary etc.)

5

Finding and processing information related to prepared events (accompanying tour groups)

5

Oral communication in a foreign language when working in the tourism industry

4

Written communication in a foreign language when working in the tourism industry

4

Na tvorbě standardu se podíleli

The qualification standard was prepared by the Sector Council for hospitality, gastronomy and tourism. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.

 

 

Entities represented in the following work group have contributed:

The Association of Czech Travel Agents