Qualification Standard
| Authorising body: | Ministry of Industry and Trade |
|---|---|
| Group of fields: | Transport and Communication |
| Occupation: | Post administrator |
| Validity of standard: | From 21/10/2022 |
| Qualification level: | 4 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Knowledge and comprehension of the operating rules and postal terms and conditions including knowledge of the occupational health and safety (OHS) |
3 |
Dispensing allocations and acceptance of payments of cash and stamps to individual workplaces of the post-office |
3 |
Cash desk activities |
3 |
Planning the volume of cash and postage stamps at the post office |
3 |
Resolving complaints |
3 |
Billing postal items with mail carriers |
4 |
Receiving and cashing postal orders, checks, bills and pensions |
4 |
Organization, management and inspection of the post-office operations |
4 |
Closure of the working site (organizing postal items and depositing loose cash) |
4 |
Handling money |
3 |
Selling supplementary goods and stamps |
4 |
Receiving and distributing letters and parcels to customers |
6 |
Processing and receiving post at the post office and its dispatch into the transport network |
4 |
Following entities have contributed
The qualification standard was prepared by the Sector Council for transportation, logistics and post and delivery services. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.
Entities represented in the following work group have contributed:
Česká pošta, s. p.